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Please arrive 10 to 15 minutes early for your first session and a few minutes early for subsequent sessions to allow you to be ready for your treatment at the appointed time. A specific amount of time is allotted for each client appointment. If you are late, there may not be sufficient time available in the schedule to accommodate your full session. Nevertheless, the full session fee is due. If your practitioner is late, your session will last the full amount of time scheduled or the fee will be prorated.
When you miss your appointment, all parties lose... your therapist, the person who may have wanted your appointment had they known it would be available, and most importantly, YOU. If you must cancel or reschedule your appointment, please do so at least 24 hours in advance. Missed appointments and appointment cancelations with less than 24 hours notice are subject to a $75 fee.
When you arrive for your first session at Body Therapeutics, you will be asked to fill out New Client Intake paperwork which includes contact information, medical history and acknowledgement of Body Therapeutics policies. This is followed up with a review of your medical history and assessment of your present condition. This process is important in determining contraindications for any particular therapy and planning the best course of treatment for your specific condition. In some cases you may be asked to provide a written release to receive therapy from your primary care physician. All medical records and information disclosed is held confidential. In some cases you may be asked to allow us to consult with other health care providers. This is done only with your written consent. At subsequent sessions you will be asked to update your therapist as to any changes in your condition or medications. Please keep us informed.
Respect for personal and professional boundaries is maintained at all times. Client records are maintained and all client information (written or verbal) is kept confidential. Appropriate referrals are made should the needs of the client be beyond the scope of practice of the massage therapist. All clients are treated with equal respect regardless of age, race, national origin, gender, sexual orientation, religious affiliation, political affiliation, socioeconomic status, body type, state of health or personal habits.
Massage Therapy is defined as a system of structured palpation or movement of the soft tissue of the body. The system may include, but is not limited to, techniques such as effleurage or stroking and gliding, petrissage or kneading, tapotement or percussion, friction, compression, and stretching activities as they pertain to massage therapy. These techniques may be applied with or without the use of lubricants, salt or herbal preparations, hydrotherapy, thermal massage, or any devise that mimics or enhances the actions possible by human hands. The purpose of the practice of massage is to enhance the general health and well-being of the mind and body of the recipient. Massage Therapy does not include the diagnosis of any specific pathology, nor the prescription of any medical treatment, pharmaceutical or any act of physical therapy or therapeutic or corrective measures that are outside of the scope of practice as defined above.
Discuss with us any concerns you may have as well as your treatment goals. During treatment, clients are encouraged to relax. Please inform your practitioner if anything feels uncomfortable either physically or psychologically. Every “body” is different, and everybody has their own way of relaxing. If your have any preferences in regard to music, temperature, depth of pressure, specific techniques, position or talking... it is your session... let us know. Please do be aware that some therapies require more client communication, concentration and participation and sometimes, a certain degree of discomfort to break the pain spasm cycle and to relieve muscular dysfunction. We never want to hurt you...we can feel the level of tension in your body, but we can’t feel your level of pain, so please speak up.
If the treatment planned requires direct contact with the skin, you will be asked to undress to your comfort level. While it is customary to completely disrobe for treatment, some prefer to leave on undergarments, or only remove garments from the specific area being treated. Each option is perfectly acceptable as it is your comfort that is most important. During all sessions, professional, full body draping procedures are always used to keep you warm, comfortable, and never exposed.
Some forms of bodywork require the application of some lubricant to the skin. We exclusively use organic jojoba (pronounced ho-HO-ba) oil. It is the botanical extract of the seed of the jojoba tree. It is not actually an oil at all, but rather what is called a wax ester. Out of all the compounds found in nature, this wax ester is most similar to the oil in human skin or sebum which minimizes the potential of any allergic reaction. Should you be aware of any allergy to jojoba oil, please let us know in advance so we may make appropriate provisions.
Payment for all services is due at the time of service. We accept cash, personal checks, Visa, MasterCard and Discover cards. Please be aware that credit/debit cards cost us 2.75% of your fee. If insurance is paying for your treatment, you must have submitted your insurance information to us prior to your session, your deductible must be met and your co-payment paid at each visit.
  • Medicare / Massage or Manual Therapies are not covered by medicare.
  • Major Medical Insurance Coverage - Unfortunately at this time most major medical insurance companies no longer allow massage or manual therapists to provide service for insurance reimbursement. In some cases and according to your individual insurance coverage, treatment may be covered if your care is preformed in a medical doctors office under direct supervision the physician.
  • Personal Injury Protection (PIP) Automobile Coverage FL / In the State of Florida, beginning January1, 2013, if you are in an automobile accident, massage and manual therapy will no longer be covered by your Personal Injury Protection (PIP) auto insurance. If this limit of your choice of medical care concerns you, please contact your legislator.
  • Personal Injury Protection (PIP) Automobile Coverage IL / In the State of Illinois, depending on your specific coverage, medically necessary massage and manual therapies may be covered under your automobile insurance for injuries that are a direct result of your motor vehicle accident. If you have insurance coverage , you must submit your insurance information to us for approval before your session. Insurance information must include, the name, address and phone numbers for your insurance company, a contact person or medical claim adjustor, your insurance policy number, your claim number and a copy of your accident report. In addition to insurance information, you will need to acquire a prescription for massage and manual therapies from your primary care physician. The prescription must be complete with diagnosis codes, duration of the prescription and recommended frequency of treatment.